Most businesses advertise great service. But the people at Prime live it. It’s an integral part of Prime’s purpose: helping people get the medicine they need to feel better and live well. And that leads to more affordable medicine and superior experiences not only for members, but for clients, too.
For the second year in a row, the Pharmacy Benefit Management Institute (PBMI) ranked Prime highest in overall satisfaction among large pharmacy benefit managers.* The survey included responses from 394 U.S. plan sponsors representing nearly 65 million members.
Prime ranked highest in overall satisfaction for the second year in a row.*
The accolades didn’t end with superior customer satisfaction. Prime also ranked highest in the majority of the other service categories, including:
- Likely to recommend
- Delivering promised savings
- Member services
- Relationship oriented
Please contact your Prime representative to learn more about how Prime’s superior service benefits you and your employees.
* Pharmacy Benefit Management Institute. (2014). 2014 Pharmacy benefit manager customer satisfaction report.